Frequently Asked Questions

Frequently Asked Questions

Q: What are your business hours?
A: Our laundromat is open Mon-Sun 9AM - 9PM.

Q: Do you offer self-service laundry?
A: Yes! We have a variety of Cash & Card washers and dryers available for self-service.

Q: Do you provide a wash and fold service?
A: Yes! Our wash and fold service is perfect for busy individuals. Just drop off your laundry, and we'll wash, dry, and fold it for you.

Q: How much does the wash and fold service cost?
A: Pricing varies based on the weight of your laundry. Please contact us or visit our location for the latest rates.

Q: What type of payments do you accept?
A: We accept coins for self-service machines. For wash and fold service, we accept cash and you can pay your wash and fold laundry bill online.

Q: Do you have change machines available?
A: Yes! We have change machines on-site for your convenience.

Q: Do you sell detergent and laundry supplies?
A: Yes, we offer a selection of detergents, fabric softeners, and dryer sheets for purchase.

Q: Is there parking available?
A: Yes, we have parking available for our customers.

Facility & Equipment

Q: What size washers and dryers do you have?
A: We have a range of machines, including small, medium, and large-capacity washers and dryers to accommodate different load sizes.

Q: How long does a wash cycle take?
A: A typical wash cycle lasts about [30-40 minutes], depending on the machine and settings used.

Q: Are your machines energy-efficient?
A: Yes! We use modern, high-efficiency machines that clean your clothes effectively while using less water and energy.

Wash & Fold Service

Q: How does the wash and fold service work?
A: Simply drop off your laundry, and we will sort, wash, dry, and neatly fold your clothes. We’ll notify you when your order is ready for pickup.

Q: How long does the wash and fold service take?
A: Most orders are completed within [insert estimated time, e.g., 24 hours]. Same-day service may be available for an additional fee.

Q: Can I request special detergent or fabric softener?
A: Yes! Let us know if you have preferences for hypoallergenic, fragrance-free, or specific detergents, and we will accommodate your request.

Q: Do you offer pickup and delivery for wash and fold?
A: Yes we offer pickup and delivery service

Cleanliness & Safety

Q: How often are the machines cleaned?
A: We clean and maintain our machines daily to ensure a fresh and hygienic laundry experience.

Q: Is there staff available on-site?
A: Yes, our friendly attendants are available to assist you during business hours.

Q: Is Monaco’s Laundromat a safe place to do laundry?
A: Absolutely! Our laundromat is well-lit, secure, and monitored to provide a comfortable and safe environment for our customers.

Additional Services & Amenities

Q: Do you have free Wi-Fi?
A: Yes! Enjoy free Wi-Fi while you wait for your laundry.

Q: Do you have seating areas?
A: Yes, we provide comfortable seating while you wait for your laundry to finish.

Q: Do you offer vending machines or refreshments?
A: Yes, we have vending machines stocked with snacks and drinks for your convenience.

Q: Can I bring my kids?
A: Yes, families are welcome. However, we ask that children be supervised at all times for safety reasons.

Contact Information

Q: How can I contact Monaco’s Laundromat?
A: You can visit us at 2311 Main St, Buffalo, NY 14214, or call us at (716) 832-5200.

Q: Do you have social media pages?
A: Yes! Follow us on social media for updates, promotions, and special offers.